Terms and Conditions

Introduction and Acceptance of Terms

These Terms and Conditions govern your use of the Cryptologic website and all associated services. By accessing, registering with, or using Cryptologic, you confirm that you have read, understood, and agree to be bound by these terms. This document is effective as of 2026 and may be updated periodically, with the most recent version always available on our site. Continued use of the platform after any update constitutes acceptance of the revised terms.

Eligibility Requirements

Use of Cryptologic is strictly limited to individuals who are at least 18 years of age or the legal age of majority in their place of residence, whichever is higher. By creating an account, you represent and warrant that you meet this age requirement and that you are legally permitted to participate in online gaming activities in your jurisdiction. Cryptologic reserves the right to request proof of age or identity at any time and to suspend accounts pending verification. Access by minors or ineligible persons is strictly prohibited and may result in permanent account closure.

Account Registration

To use Cryptologic's services, users must create a personal account by providing accurate, complete, and current information, including a valid email address and identity details. Each individual is permitted to hold only one account; duplicate or fraudulent accounts will be closed and any associated funds may be forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account. Cryptologic reserves the right to refuse registration or terminate an account at its sole discretion where information provided is found to be false or misleading.

Deposits and Withdrawals

Deposits made to your Cryptologic account must originate from a payment method registered in your own name, and third-party payments are not accepted. Withdrawal requests are processed after identity verification checks are completed, and processing times may vary depending on the payment method selected. Cryptologic reserves the right to impose minimum and maximum limits on deposits and withdrawals and to request additional documentation to confirm the legitimacy of funds. Any fees associated with transactions will be disclosed prior to processing where applicable.

Bonuses and Promotions

Bonuses, free spins, and promotional offers provided by Cryptologic are subject to specific wagering requirements, expiry dates, and eligibility criteria detailed in the relevant promotional terms. Misuse of bonuses, including the creation of multiple accounts or engagement in bonus abuse strategies, will result in forfeiture of winnings and possible account suspension. Cryptologic reserves the right to modify, withdraw, or cancel any promotion at its discretion without prior notice. Players are encouraged to review the terms of each individual offer before participation.

Account Suspension and Termination

Cryptologic reserves the right to suspend, restrict, or permanently close an account where there is suspicion of fraud, collusion, money laundering, breach of these terms, or any other activity deemed harmful to the platform or other users. Suspended accounts may be subject to further investigation, during which withdrawals may be temporarily withheld. Users may also request voluntary account closure or self-exclusion at any time through customer support. Upon termination, any remaining eligible balance will be returned in accordance with our verification procedures.

Responsible Gambling

Cryptologic promotes responsible gambling and provides tools such as deposit limits, session time reminders, and self-exclusion options to support users in managing their play. Users who believe they may have a gambling problem are encouraged to seek support through independent responsible gambling organizations. Cryptologic does not guarantee winnings, and all gaming activity carries inherent financial risk. Participation should always be undertaken responsibly and within one's personal means.

Dispute Resolution

Any disputes arising from the use of Cryptologic's services should first be submitted to our customer support team for internal review and resolution. If a resolution cannot be reached, users may escalate the matter to an independent third-party mediation service where available. Cryptologic aims to handle all disputes fairly, transparently, and in a reasonable timeframe. Users agree to attempt informal resolution before pursuing any other form of legal action.

Limitation of Liability

Cryptologic is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform, including technical failures, interruptions, or data loss. While reasonable efforts are made to ensure the security and reliability of services, no guarantee is made regarding uninterrupted access. Users acknowledge that participation in online gaming involves inherent risk and agree to use the platform at their own discretion. This limitation applies to the fullest extent permitted under applicable law.

Amendments to These Terms

Cryptologic reserves the right to amend, update, or replace these Terms and Conditions at any time, with changes taking effect upon publication on the website. It is the user's responsibility to review these terms periodically to remain informed of any updates. Material changes may be communicated via email or account notification where appropriate. Continued use of Cryptologic following any amendment constitutes acceptance of the updated terms.